Frequently Asked Questions
Updated May 2018
How do applicants request assistance?
Applicants can get in touch with Rainbow Street in many ways. There’s a form on our website that collects basic information from applicants. That’s what the “أطلب مساعدة” (“request assistance”) button is for. People requesting assistance also email us directly at email@example.com or send us messages on social media. They mainly hear about us through our partner organizations, word of mouth, and the internet.
What countries do you operate in?
For security reasons, we don’t publish that information publicly. But we currently have operations in 3 different countries in the MENA region and are planning to expand to more.
How many trained case managers do you have?
Again, we have to keep that information private for security reasons. Sorry.
How many people has Rainbow Street successfully assisted?
To date, 7 beneficiaries who have received financial assistance from Rainbow Street have successfully and permanently migrated to safer countries. Most of these people were LGBT refugees who had fled their home and were residing in Jordan when they first contacted Rainbow Street. We have also assisted many local individuals (non-refugees) with referrals and counseling, but we don’t have an exact count.
When it comes to refugee resettlement, Rainbow Street is not directly involved in the process. Rather, Rainbow Street connects individuals to partner organizations that specialize in humanitarian migration. Most beneficiaries are resettled as refugees through UNHCR, the UN refugee agency. It’s Rainbow Street’s sustained material support that makes it possible for beneficiaries to lift their focus from their survival to their long-term security.
How many people is Rainbow Street supporting right now?
Rainbow Street is currently assisting 11 people. 6 of them are receiving financial support from Rainbow Street.
How much monthly cash assistance do beneficiaries receive on average?
438 USD. The exact number varies depending on the beneficiary’s location and needs. Common expenses we cover are: rent, food, clothing, healthcare costs, internet access, local transportation, and winter heating.
What countries are beneficiaries from?
Most of Rainbow Street's beneficiaries are refugees who have already fled their home country, putting them in an exceptionally vulnerable position, far from home, for an indeterminate amount of time. To date, we have provided some form of assistance to individuals originally from Syria, Palestine, Lebanon, Jordan, Iraq, United Arab Emirates, Yemen, Egypt, Sudan, Libya, Algeria, Tunisia, and Morocco.
Is resettlement always necessary for beneficiaries?
Not always. For refugees who have already been forced to flee their home countries, permanent resettlement in a safer country is usually the only option that will guarantee their long-term security. But Rainbow Street recognizes that migration is a last resort. For people who are still in their home countries, we offer opportunities for them to access local LGBT-friendly resources, including emotional support, psychiatric support, and medical care. Of course, beneficiaries must make their own decision about what options are safest for them. Rainbow Street strives to provide people with the information necessary for them to make an informed choice.
Are my donations tax deductible?
Yes! Rainbow Street is a 501(c)(3) nonprofit. All donations are tax deductible.
All online payments are securely processed through a third-party nonprofit donation processor, Flipcause. If you have an issue with your payment, contact us and we'll follow up as soon as possible. Payments can also be made by check and mailed to our headquarters:
3244 California Street
Berkeley, CA 94703
How can I get involved?
Make a gift
The most directly impactful way to be involved is to support our work financially on a monthly basis. Shelter is expensive, and we rely on the gifts of grassroots supporters. Every dollar matters because every person matters.
If you'd also like to get your hands a little dirty, tell us about yourself, and we'll add you to our volunteer database. If your skills and availability are a good match for an upcoming project, we'll reach out. You'll also receive announcements for volunteer and social events.